1. Introduction
Inspire Africa is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, responsibly, and transparently.
This Privacy Policy is aligned with the Protection of Personal Information Act (POPIA) and explains how we collect, use, store, and protect personal information when you interact with our services, platforms, and products.
2. Scope of this Policy
This Privacy Policy applies to all users of Inspire Africa’s services, including:
- Educators and school representatives
- Learners (students)
- Website visitors
- Customers purchasing products or courses
This includes all Inspire Africa platforms, including our website, e-commerce systems, and online learning platform (Inspire Campus).
3. Information We Collect
We collect only the information necessary to provide our services.
3.1 Educators and Customers
- Name and surname
- Email address
- Contact details
- Billing and purchase information
- Course enrolment and usage data
3.2 Learners (Students)
Learner data is typically provided by schools or educators.
We may collect:
- Email address (required for LMS access)
- Name and surname (optional, for tracking learner progress)
Learner data is:
- Limited to educational purposes only
- Not used for marketing or unrelated activities
3.3 Technical Data
We may automatically collect:
- IP address
- Browser and device information
- Cookies and usage data
This helps us improve system functionality and user experience.
4. Purpose of Processing
We use personal information to:
- Provide access to Inspire Campus and course content
- Manage enrolments and track progress
- Process purchases and provide support
- Communicate with educators and customers
- Improve our services and platforms
- Comply with legal and regulatory obligations
We do not use learner (student) data for marketing purposes.
5. Legal Basis for Processing
We process personal information based on:
5.1 Consent
Where you have provided clear consent, including opting in to marketing communications.
5.2 Contractual Necessity
Where processing is required to deliver purchased products or services.
5.3 Legal Obligation
Where we are required to comply with applicable laws.
5.4 Legitimate Interest
Where necessary to operate and improve our services, without overriding your rights.
6. Marketing Communications
6.1 Purchasers
Individuals who purchase a product or course from Inspire Africa may receive communications about similar products, services, or updates.
All such communications will include an option to unsubscribe at any time.
6.2 Account Registration and Non-Customers
Individuals who create an account or interact with Inspire Africa without making a purchase will only receive marketing communications where they have provided explicit consent.
Consent is obtained through an opt-in mechanism during sign-up or interaction.
6.3 Learners (Students)
Inspire Africa does not send marketing communications to learners (minors).
7. Learner (Minor) Data and School Responsibility
Inspire Africa provides educational services primarily to schools.
Where learner data is provided by a school or educator:
- The school acts as the Responsible Party
- Inspire Africa acts as an Operator, processing data on behalf of the school
By providing learner information, the school confirms that:
- Appropriate parental or guardian consent has been obtained
- The sharing of learner data complies with applicable laws and the school’s internal policies
Learner accounts require an email address for access to Inspire Campus. Additional information, such as name and surname, is optional and used only for tracking progress.
8. Sharing of Information
We may share personal information with trusted third parties where necessary, including:
- Learning platform providers
- Website hosting and system providers
- Payment processors
- Professional service providers (legal, accounting, auditing)
Some providers may be located outside South Africa, including in the United States or European Union. Where this occurs, appropriate data protection safeguards are in place. We do not sell personal information.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide access to services and courses
- Meet legal and financial obligations
- Resolve disputes and enforce agreements
Data is securely deleted or anonymised when no longer required.
10. Your Rights
In terms of POPIA, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Object to certain processing activities
- Withdraw consent at any time
To exercise these rights, contact:
admin@inspire.africa
11. Security of Information
Inspire Africa takes reasonable technical and organisational measures to protect personal information from:
- Loss
- Unauthorised access
- Misuse or disclosure
While we take all reasonable steps, no internet-based system is completely secure.
12. Cookies and Tracking
We use cookies to:
- Improve website functionality
- Analyse usage and performance
- Enhance user experience
Users may manage cookie preferences through their browser settings.
13. Third-Party Links
Our platforms may contain links to external websites.
We are not responsible for the privacy practices or content of these sites.
14. Learner’s Information
We only process learner (minor) information where it is:
- Provided by a school or authorised educator
- Used strictly for educational purposes
We do not knowingly collect personal information directly from children without appropriate consent.
15. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact:
Email: admin@inspire.africa
16. Updates to this Policy
Inspire Africa may update this Privacy Policy from time to time.
Updated versions will be published on our website, and users are encouraged to review this policy regularly.